Last Updated: 15/01/2024
1. Order Processing and Shipment
1.1 Order Processing Time: All orders placed on sethnaagro.com are processed within 7 days. Please note that this timeframe may be subject to change during peak seasons or due to unforeseen circumstances.
1.2 Shipping Method: Sethna Agro offers standard shipping for all orders. The shipping method may vary based on the destination and will be communicated to the customer during the checkout process.
2. Shipping Rates
2.1 Standard Shipping: Standard shipping rates are applied based on the destination and the weight of the order. Shipping rates are communicated to the customer during the checkout process.
2.2 Free Shipping: Sethna Agro may offer free shipping promotions for qualifying orders. Details of any ongoing free shipping promotions will be communicated on the Website.
3. Order Tracking
3.1 Tracking Information: Once an order is shipped, customers will receive an email confirmation with tracking information. Customers can use this information to track the status and location of their order.
3.2 Tracking Queries: For any issues or queries related to order tracking, customers can contact our customer support at info@sethnaagro.com.
4. Delivery Time
4.1 Estimated Delivery Time: The estimated delivery time for standard shipping is communicated during the checkout process. Actual delivery times may vary based on the destination and other factors.
4.2 Delays: Sethna Agro is not responsible for delays caused by unforeseen circumstances, natural disasters, or other events beyond our control.
5. Shipping Restrictions
Sethna Agro currently ships to [List of Countries/Regions]. Customers from other locations are encouraged to contact us at info@sethnaagro.com for potential shipping options.
6. Changes to Shipping Policy
Sethna Agro reserves the right to update or modify this Shipping Policy at any time without prior notice. Customers are advised to review the policy periodically for changes.
7. Contact Information
For questions or concerns regarding this Shipping Policy, please contact us at info@sethnaagro.com.